GDPR Privacy Policy
GDPR PRIVACY POLICY
User privacy is of utmost importance to ART AND CHI.
This section details what is and is not done with personal data. This policy explains how the personal information of all individuals who interact with ART AND CHI through this website will be treated and protected. It is important to read all sections of the Legal Notice, the Cookie Policy, and this Privacy Policy before using this website.
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), ANA LOSADA VÁZQUEZ informs that by accepting this Privacy Policy, you give your express, informed, free and unequivocal consent for the data provided to be processed by ANA LOSADA VÁZQUEZ, as the data controller, under the technical and organisational security measures provided for in current regulations.
WHO IS RESPONSIBLE FOR THIS WEBSITE?
● Identity of the Responsible Party: ANA LOSADA VÁZQUEZ
● ART AND CHI: ART AND CHI
● NIF/CIF: 34952633Q
● Address: ESCALINARA SANTA LUCÍA1- 3º I, A CORUÑA, 15006, SPAIN
● Contacto@artandchi.com: contacto@artandchi.com
● Activity: Self-employed, E-commerce
● Contact details of the controller or representative, and of the data protection officer, where applicable: C/ Escalinata Santa Lucía 1 - 3º I, 15006, A Coruña, Spain, or to the email address: contacto@artandchi.com, contact email, telephone.
WHAT PERSONAL DATA IS COLLECTED ON THIS WEBSITE?
For the purposes set forth in this Privacy Policy, ART AND CHI collects and processes the Personal Data detailed below, which will depend on the different products or services requested on this Website:
Identification data: name, surname
Contact information : postal address, email address, mobile phone number.
Contractual data: data on contractual transactions, ID, products and services purchased, financial transactions, payment data.
Browsing data : IP address, device type and identification, browser type, domain through which you access the Website, browsing data, activity on the Website.
ON WHAT LEGAL BASIS ARE THESE DATA PROCESSED?
We process your personal data on the following legal bases:
● The execution of a contract with ART AND CHI , for the contracting of services, publishing advertisements and managing the requested services.
● The user's consent in relation to contact, subscription to content and the sending of commercial communications, via email, cookies or messaging systems
● The legitimate interest of the data controller is to protect users of the ART AND CHI website from abuse and fraud in the use of our services.
FOR WHAT PURPOSES WILL WE PROCESS YOUR DATA?
On this website, there are different forms, in each of them, the information collected will be used in the following way:
Content subscription forms: There is a form to activate your subscription. The data provided will be used exclusively to send the newsletter and keep you updated on news and special offers, exclusive to artandchi.com subscribers.
Comment Form : Personal data entered in the comment form will be used exclusively for moderating and publishing.
Contact form: There is also a contact form for questions, suggestions, or professional contact. In this case, the contact@artandchi.com address will be used to respond to questions and send any information requested via the website.
Registration Form: In this case, we request the following personal information: Name, Email, so you can create an account in our system and access its features.
Sales Form : I also process data to manage the purchase of ANY OF OUR PRODUCTS, including order management, payment, and all transactions related to the purchase of the chosen service or product. This includes sending follow-up emails, responses, invoices, receipts, etc.
PERSONAL DATA RETENTION PERIOD
At ART AND CHI, your data will be processed and stored responsibly and in accordance with current data protection regulations.
How long do we keep your data?
The retention period for your data will depend on the specific processing for which you provided it. The retention periods applicable to each processing are detailed below:
● Purchase data: Purchase data, including invoices and payment receipts, will be retained for the time necessary to comply with legal and tax obligations, and for an additional 5 years to address potential claims.
● User Account Data: Your user account data, such as your name, contact@artandchi.com address, and password, will be retained as long as you maintain an active account. Once you decide to close your account, your data will be blocked and deleted within a maximum of 30 days .
● Contact Information: The contact information you provide to request information or make an inquiry will be retained for the time necessary to process your request and for an additional 1 year for follow-up purposes.
● Cookies: The cookies we use on our website will be stored on your device for as long as your browser settings determine. You can find more information about the cookies we use and how to manage them in our Cookie Policy . valid].
How and where is your data stored?
Your data is stored on secure servers located in the European Union. Data will not be shared with third parties unless there is a legal obligation to do so or you have given your express consent.
WHAT ARE YOUR RIGHTS REGARDING THE USE OF YOUR DATA?
Anyone has the right to obtain confirmation as to whether or not ART AND CHI is processing personal data that concerns them.
Interested persons have the right to:
● Request access to personal data relating to the interested party.
● Request rectification or deletion.
● Request its cancellation.
● Request limitation of your processing.
● Oppose treatment.
● Request data portability.
If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority through its website: https://www.aepd.es/es
To exercise these rights, you can write to contacto@artandchi.com
REMARKETING ACTIONS: GOOGLE ADS
This website uses Google Ads, Google's advertising platform, to display ads to users interested in our products or services. Google Ads allows us to create campaigns and ads segmented by various criteria, such as location, demographics, interests, and user online behavior.
What type of data does Google Ads collect?
Google Ads may collect the following types of data:
● Contact information: Name, contact address contact@artandchi.com (if provided in the registration form).
● Demographics: Age, gender, location (country, city).
● Interests: Topics that interest the user, based on their activity on Google and the web.
● Online behavior: Web pages you visit, ads you click on, interactions with our ads.
How is data collected by Google Ads used?
The data collected by Google Ads is used for the following purposes:
● Show relevant ads: Show users more relevant ads based on their interests and online behavior.
● Measure campaign performance: Analyze the performance of our advertising campaigns and optimize them for better results.
How can I control the data Google Ads collects?
You can control the data collected by Google Ads by visiting the Google Ads Settings webpage ( https://adssettings.google.com/ ) and selecting the data settings you want to apply.
How can I learn more about Google Ads?
To learn more about Google Ads, you can visit the Google Ads website ( https://ads.google.com/ ) or contact Google directly.
META - FACEBOOK ADS
Introduction
This website uses Meta (Facebook) tracking pixels to collect data about users who interact with our advertising campaigns. This information allows us to generate leads, offer a personalized experience, and improve the performance of our campaigns.
What are Meta (Facebook) tracking pixels?
Meta (Facebook) tracking pixels are small images placed on our web pages that allow us to collect data about people who click on our ads or interact with our content. This data is stored on Meta (Facebook) and can be used to create custom audiences, optimize our ad targeting, and measure the performance of our campaigns.
What type of data do Meta (Facebook) tracking pixels collect?
Meta (Facebook) tracking pixels may collect the following types of data:
● Contact information: Name, contact@artandchi.com address, phone number (optional).
● Demographics: Age, gender, location (country, city).
● Interests: Topics that interest the user, based on their activity on Meta (Facebook) and the web.
● Online behavior: Websites you visit, ads you click on, interactions with our campaigns.
How is data collected by Meta (Facebook) tracking pixels used?
The data collected by Meta (Facebook) tracking pixels is used for the following purposes:
● Generate leads: Use data to identify and contact potential customers interested in our products or services.
● Provide a personalized experience: Show users more relevant ads and content based on their interests and online behavior.
● Measure the performance of our campaigns: Analyze the performance of our advertising campaigns and optimize them for better results.
How can I control the data collected by Meta (Facebook) tracking pixels?
You can control the data collected by Meta (Facebook) tracking pixels by visiting the Meta (Facebook) Ad Settings webpage ( https://es-la.facebook.com/business/help/804356493298632 ) and selecting the data settings you want to apply.
How can I learn more about Meta (Facebook) tracking pixels?
For more information about Meta (Facebook) tracking pixels, you can visit the Meta (Facebook) developer website ( https://developers.facebook.com/ ) or contact Meta (Facebook) directly.
In compliance with current data protection regulations, we inform you that:
● Personal data collected through Meta (Facebook) tracking pixels is processed anonymously and in aggregate form and is not used to identify specific individuals.
● Personal data collected through Meta (Facebook) tracking pixels is stored on Meta (Facebook) servers located in the United States. Meta (Facebook) is certified under the EU-US Privacy Shield, which means it meets the data protection requirements set by the European Union and the United States.
NOTIFICATION AND DECLARATION OF BREACHES
Security Notification and Breach Declaration
At Art and Chi we take security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information; however, if Ana Losada Vázquez determines that your service data has been misappropriated (including by an Ana Losada Vázquez employee ), has been exposed by a security breach or improperly acquired by a third party, Ana Losada Vázquez will immediately inform you of said security breach, misappropriation or improper acquisition.
TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
Many of the tools used on this website to manage data are contracted by third parties. To provide services strictly necessary for the development of this activity, Ana Losada Vázquez shares data with the following providers under their respective privacy conditions:
Third-party service providers (e.g., payment processing, order processing, analytics, marketing campaign management, website management, and distribution of contacto@artandchi.com and other similar service providers) so that they can perform business functions on behalf of Ana Losada Vázquez.
This website may be accessed occasionally by the web development and maintenance company or the hosting company. They have signed a service provision agreement that obliges them to maintain the same level of privacy that applies to the processing carried out on this website.
Any international data transfer resulting from the use of tools or service providers will be subject to the Privacy Shield Framework, which guarantees that American software companies comply with European data protection policies regarding privacy, confidentiality, and data security.
Specifically, this website uses the following tools:
● Email marketing tool:
● Billing Tool:
● Analysis tools
SEGMENTATION AND PROFILING
The record of personal data provided at the time of subscription, contact, interaction with the website and any other data provided during navigation, including information provided by cookies in relation to browsing habits, will be used in order to be segmented or categorized for the purpose of applying them to the activity related to (general administration management, information, marketing of advertising spaces, analysis of proposals requested by users/clients, statistical study of the services and content used, tastes and preferences, and surveys or forms).
Profiling, through the analysis of your automated individual decisions, involves using your Personal Data to evaluate certain personal aspects, such as the analysis and prediction of your financial situation, personal preferences, interests, behavior, location, movements, and attitudes. The logic applied to obtain these profiles is the use of statistical procedures, and the consequences of this processing of your data through profiling are the sending of personalized communications of interest to you with content related to our services and products.
The data we use in profiling and display to advertisers is not data that can be used to identify users; it simply shows a graph of our audience type, including their age, country, gender, etc.
SECRECY AND DATA SECURITY
Artandchi.com is committed to using and processing the user's personal data, respecting its confidentiality, in accordance with its purpose. It also fulfills its obligation to store it and adopt all measures to prevent alteration, loss, unauthorized processing, or access, in accordance with current data protection regulations.
This website includes an SSL certificate. This is a security protocol that ensures your data travels securely and in full; that is, the data is transmitted between a server and the web user, and the feedback is fully encrypted.
Artandchi.com cannot guarantee the absolute invulnerability of the Internet, nor, therefore, the violation of data through fraudulent access to it by third parties.
With regard to the confidentiality of processing, Ana Losada Vázquez will ensure that any person authorized by Ana Losada Vázquez to process the Client's data (including its staff, collaborators, and providers) will be under an appropriate obligation of confidentiality (whether a contractual or legal obligation).
When a security incident occurs, upon becoming aware of it, Ana Losada Vázquez must notify the Client without undue delay and must provide adequate information related to the Security Incident as it becomes known, or when the Client reasonably requests it.
ACCURACY AND TRUTHFULNESS OF THE DATA
As a user, you are solely responsible for the truthfulness and accuracy of the data you submit to artandchi.com, exonerating Ana Losada Vázquez , Art and Chi, from any liability in this regard. Users guarantee and are responsible, in all cases, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and accurate information on the contact or subscription form.
REVOCABILITY
The consent given, both for the processing and transfer of data subjects' data, may be revoked at any time by notifying Ana Losada Vázquez (Art and Chi) in accordance with the terms established in this Policy for the exercise of ARCO rights. This revocation will not be retroactive under any circumstances.
CHANGES IN THE PRIVACY POLICY
ANA LOSADA VÁZQUEZ reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, it will announce the changes on this page with reasonable notice before their implementation.