GDPR Privacy Policy
GDPR PRIVACY POLICY
User privacy is of utmost importance to ART AND CHI.
This section details what is done and what is not done with personal data. This policy explains how the personal information of all persons who interact with ART AND CHI through this website will be treated and protected. It is important to read all sections of the Legal Notice, the cookie policy and this privacy policy before using this website.
In accordance with the provisions of EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD), and Organic Law 3/2018 of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), ANA LOSADA VÁZQUEZ informs that, by accepting this Privacy Policy, express, informed, free and unequivocal consent is given for the data provided to be processed by ANA LOSADA VÁZQUEZ, as data controller, under the technical and organizational security measures provided for in current regulations.
WHO IS RESPONSIBLE FOR THIS WEBSITE?
● Identity of the Controller: Ana Losada Vazquez
● ART AND CHI: ART AND CHI
● NIF/CIF: 34952633Q
● Address: SANTA LUCIA STAIRCASE 1- 3º I, A CORUÑA, 15006, SPAIN
● Contact@artandchi.com: contact@artandchi.com
● Activity: Self-employed, e-commerce
● Contact details of the controller or representative, and of the data protection officer, where applicable: C/ Escalinata Santa Lucía 1 - 3º I, 15006, A Coruña, Spain, or to the following email address: contacto@artandchi.com, contact email, telephone number.
WHAT PERSONAL DATA IS COLLECTED ON THIS WEBSITE?
For the purposes set forth in this Privacy Policy, ART AND CHI collects and processes the Personal Data detailed below, which will depend on the different products or services you request on this Website:
Identification data: name, surname
Contact details : postal address, email, mobile phone number.
Contractual data: data on contractual transactions, ID, products and services purchased, financial transactions, payment data.
Navigation data : IP address, device type and identification, browser type, domain through which you access the Website, navigation data, activity on the Website.
ON WHAT LEGAL BASIS ARE THESE DATA PROCESSED?
We process your personal data on the following legal bases:
● The execution of a contract with ART AND CHI , for the contracting of services, publishing advertisements and managing the requested services.
● User consent in relation to contact, subscription to content and sending commercial communications, via email, cookies or messaging systems
● The legitimate interest of the data controller to protect users of the ART AND CHI website from abuse and fraud in the use of our services.
FOR WHAT PURPOSES WILL WE PROCESS YOUR DATA?
On this website, there are different forms, in each of them, the information collected will be used in the following way
Content subscription forms: there is a form to activate the subscription. The data provided will be used exclusively to send the Newsletter and keep you updated on news and special offers, exclusive to subscribers of artandchi.com
Comment form : The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.
Contact form: There is also a contact form for queries, suggestions or professional contact. In this case, the address contacto@artandchi.com will be used to respond to them and send the information that the user requires through the website.
Registration Form: In this case, we request the following personal data: Name, Email, so that you can create an account in our system and give access to its functionalities.
Sales form : I also process data to manage the purchase of ANY OF OUR PRODUCTS, including order management, payment and all operations related to the contracting of the chosen service or product. This includes sending follow-up emails, responses, invoices, receipts, etc.
PERSONAL DATA RETENTION PERIOD
At ART AND CHI, your data will be treated and stored responsibly and in accordance with current data protection regulations.
How long do we retain your data?
The retention period of your data will depend on the specific processing for which the user has provided it. The retention periods applicable to each processing are detailed below:
● Purchase data: Purchase data, including invoices and proof of payment, will be retained for the time necessary to comply with legal and tax obligations, and for an additional period of 5 years to address possible claims.
● User account data: Your user account data, such as your name, contact@artandchi.com address and password, will be retained for as long as you keep your account active. Once you decide to close your account, your data will be blocked and deleted within a maximum of 30 days .
● Contact details: The contact details you provide to us to request information or make an enquiry will be retained for the time necessary to fulfil your request and for an additional period of 1 year for monitoring purposes.
● Cookies data: The cookies we use on our website will be stored on your device for as long as determined by your browser settings. You can find more information about the cookies we use and how to manage them in our Cookies Policy [URL [valid].
How and where is your data stored?
Your data is stored on secure servers located in the European Union. Data will not be transferred to third parties unless there is a legal obligation to do so or you have given your express consent.
WHAT ARE YOUR RIGHTS REGARDING THE USE OF YOUR DATA?
Any person has the right to obtain confirmation as to whether or not ART AND CHI is processing personal data concerning him or her.
Interested persons have the right to:
● Request access to personal data relating to the interested party.
● Request rectification or deletion.
● Request cancellation.
● Request limitation of your processing.
● Object to treatment.
● Request data portability.
If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through its website: https://www.aepd.es/es
To exercise these rights, you can write to contacto@artandchi.com
REMARKETING ACTIONS: GOOGLE ADS
This website uses Google Ads, Google's advertising platform, to display advertisements to users interested in our products or services. Google Ads allows us to create campaigns and advertisements segmented by different criteria, such as location, demographics, interests and users' online behavior.
What type of data does Google Ads collect?
Google Ads may collect the following types of data:
● Contact information: Name, contact@artandchi.com address (if provided in the registration form).
● Demographics: Age, gender, location (country, city).
● Interests: Topics that interest the user, based on their activity on Google and the web.
● Online behavior: Web pages you visit, ads you click on, interactions with our ads.
How is data collected by Google Ads used?
The data collected by Google Ads is used for the following purposes:
● Show relevant ads: Show users more relevant ads based on their interests and online behavior.
● Measure campaign performance: Analyze the performance of our advertising campaigns and optimize them for better results.
How can I control the data that Google Ads collects?
You can control the data collected by Google Ads by visiting the Google Ads Settings web page ( https://adssettings.google.com/ ) and selecting the data settings you want to apply.
How can I learn more about Google Ads?
To learn more about Google Ads, you can visit the Google Ads website ( https://ads.google.com/ ) or contact Google directly.
GOAL - FACEBOOK ADS
Introduction
This website uses Meta (Facebook) tracking pixels to collect data about users who interact with our advertising campaigns. This information allows us to generate leads, offer a personalized experience and improve the performance of our campaigns.
What are Meta (Facebook) tracking pixels?
Meta (Facebook) tracking pixels are small images placed on our web pages that allow us to collect data about people who click on our ads or interact with our content. This data is stored on Meta (Facebook) and can be used to create custom audiences, optimize our ad targeting, and measure the performance of our campaigns.
What type of data do Meta (Facebook) tracking pixels collect?
Meta (Facebook) tracking pixels may collect the following types of data:
● Contact information: Name, contact@artandchi.com address, phone number (optional).
● Demographics: Age, gender, location (country, city).
● Interests: Topics that interest the user, based on their activity on Meta (Facebook) and on the web.
● Online behavior: Web pages you visit, ads you click on, interactions with our campaigns.
How is data collected by Meta (Facebook) tracking pixels used?
The data collected by Meta (Facebook) tracking pixels is used for the following purposes:
● Generate leads: Use data to identify and contact potential customers interested in our products or services.
● Provide a personalized experience: Show users more relevant ads and content based on their interests and online behavior.
● Measure the performance of our campaigns: Analyze the performance of our advertising campaigns and optimize them to obtain better results.
How can I control the data collected by Meta (Facebook) tracking pixels?
You can control the data collected by Meta (Facebook) tracking pixels by visiting the Meta (Facebook) Ads Settings web page ( https://en-us.facebook.com/business/help/804356493298632 ) and selecting the data settings you want to apply.
How can I learn more about Meta (Facebook) tracking pixels?
To learn more about Meta (Facebook) tracking pixels, you can visit the Meta (Facebook) developers webpage ( https://developers.facebook.com/ ) or contact Meta (Facebook) directly.
In compliance with current regulations on data protection, we inform you that:
● Personal data collected through Meta (Facebook) tracking pixels are processed anonymously and in aggregate form and are not used to identify specific natural persons.
● Personal data collected through Meta (Facebook) tracking pixels is stored on Meta (Facebook) servers located in the United States. Meta (Facebook) is certified under the EU-US Privacy Shield, which means that it complies with the data protection requirements set by the European Union and the United States.
NOTIFICATION AND DECLARATION OF BREACHES
Security notification and breach declaration
At Art and Chi we take security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information; however, if Ana Losada Vázquez determines that your service data has been misappropriated (including by an Ana Losada Vázquez employee ), has been exposed by a security breach or acquired incorrectly by a third party, Ana Losada Vázquez will immediately inform you of such security breach, misappropriation or acquisition.
TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
Many tools used on this website to manage data are contracted by third parties. To provide services strictly necessary for the development of the activity, Ana Losada Vázquez shares data with the following providers under their corresponding privacy conditions:
Third party service providers (such as payment processing services, order processing, analytics, marketing campaign management, website management, and distribution of contact@artandchi.com and other similar service providers) so that they can perform business functions on behalf of Ana Losada Vázquez.
This website may occasionally be accessed by the web development and maintenance company or the hosting company. They have signed a service provision contract that obliges them to maintain the same level of privacy that applies to the processing carried out on this website.
Any international transfer of data resulting from the use of tools or service providers will be subject to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy, confidentiality and data security.
Specifically, this website uses the following tools:
● Email marketing tool:
● Billing tool:
● Analysis tools
SEGMENTATION AND PROFILING
The registration of personal data provided at the time of subscription, contact, interaction with the website and any other data provided during navigation, including information provided by cookies in relation to browsing habits, will be used in order to be segmented or categorized for the purpose of applying them to the activity related to (the management of general administration, information, marketing of advertising spaces, analysis of proposals requested by users/clients, statistical study of the services and content used, tastes and preferences, and surveys or forms).
Profiling, through the analysis of your automated individual decisions, consists of the use of your Personal Data to evaluate certain personal aspects, such as (the analysis and prediction of your economic situation, personal preferences, interests, behavior, location, movements and attitudes). The logic applied to obtain these profiles is the use of statistical procedures and the consequences of this processing of your data through profiling are the sending of personalized communications of interest to you with content related to our services and products.
The data we use to create profiles and that we show to advertisers is not data that allows us to identify users. It only shows in a graph the type of audience we have, their age, country, gender, etc.
DATA SECURITY AND CONFIDENTIALITY
Artandchi.com is committed to the use and processing of the user's personal data, respecting their confidentiality, in accordance with the purpose of said data; as well as to comply with its obligation to store said data and to take all measures to prevent unauthorized alteration, loss, processing or access, in accordance with the provisions of current data protection regulations.
This website includes an SSL certificate. This is a security protocol that ensures that your data travels in an integral and secure manner; that is, the transmission of data between a server and the web user, and in feedback, is completely encrypted.
Artandchi.com cannot guarantee the absolute invulnerability of the Internet, nor, therefore, the violation of data through fraudulent access to them by third parties.
With respect to the confidentiality of processing, Ana Losada Vázquez will ensure that any person who is authorized by Ana Losada Vázquez to process the client's data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).
When a security incident occurs, Ana Losada Vázquez must notify the Client without undue delay upon becoming aware of it and must provide timely information related to the Security Incident as it becomes known, or when the client reasonably requests it.
ACCURACY AND TRUTHFULNESS OF DATA
As a user, you are solely responsible for the truthfulness and accuracy of the data you send to artandchi.com, exonerating Ana Losada Vázquez , Art and Chi, from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
REVOCABILITY
The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Ana Losada Vázquez (Art and Chi) in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.
CHANGES IN THE PRIVACY POLICY
ANA LOSADA VÁZQUEZ reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, it will announce the changes introduced on this page with reasonable notice before their implementation.