Privacy policy

Data Controller: ANA LOSADA VÁZQUEZ

● ART AND CHI: https://www.artandchi.com
● NIF/CIF: 34952633Q
● Address: ESCALINARA SANTA LUCÍA1- 3º I, A CORUÑA, 15006, SPAIN
● Contact: contacto@artandchi.com
● Activity: Self-employed, E-commerce
● Contact details of the data controller or representative, and of the data protection officer, where applicable: C/ Escalinata Santa Lucía 1 - 3º I, 15006, A Coruña, Spain, or the email address: contacto@artandchi.com, contact email, telephone.

WHAT PERSONAL DATA IS COLLECTED ON THIS WEBSITE? 

For the purposes set forth in this Privacy Policy, ART AND CHI collects and processes the Personal Data detailed below, which will depend on the different products or services you request on this Website:
Identification data: first name, last name
Contact information: postal address, email address, mobile phone number
Contractual data: data on contractual transactions, ID, products and services purchased, financial transactions, payment information
Browsing data: IP address, device type and ID, browser type, domain through which you access the Website, browsing data, activity on the Website.

¿CON QUÉ BASE LEGAL SE TRATAN ESOS DATOS?

We process your personal data on the following legal bases:
● The execution of a contract with ART AND CHI, for the contracting of services, posting advertisements, and managing the requested services.
● The user's consent regarding contact, subscription to content, and the sending of commercial communications via email, cookies, or messaging systems.
● The legitimate interest of the data controller to protect users of the ART AND CHI website from abuse and fraud in the use of our services.

 ¿CON QUÉ FINALIDADES TRATAREMOS TUS DATOS?

 On this website, there are different forms. In each of them, the information collected will be used as follows:

Content subscription forms: There is a form to activate your subscription. The data provided will be used exclusively to send the Newsletter and keep you updated on news and special offers, exclusive to artandchi.com subscribers.

Comment form: The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.

Contact form: There is also a contact form for questions, suggestions, or professional contact. In this case, the address contacto@artandchi.com will be used to respond to them and send the information the user requests through the website.

Registration form: In this case, we request the following personal data: Name, Email, so that you can create an account in our system and grant access to its features.

Sales Form: I also process data to manage the purchase of ANY OF OUR PRODUCTS, including order management, payment, and all transactions related to the contracting of the chosen service or product. This includes sending follow-up emails, responses, invoices, receipts, etc.

Download Systems: Various content, which is added periodically in .pdf format, can be downloaded from this website. In this case, a contact contact@artandchi.com is required to activate the subscription form. Your information is used for the purposes indicated for subscribers.

 

PERSONAL DATA RETENTION PERIOD

At ART AND CHI, your data will be processed and stored responsibly and in accordance with current data protection regulations.

● Purchase data: Purchase data, including invoices and payment receipts, will be retained for the time necessary to comply with legal and tax obligations, and for an additional period of 5 years to address potential claims.
● User account data: Your user account data, such as your name, contact@artandchi.com address, and password, will be retained as long as you maintain an active account. Once you decide to close your account, your data will be blocked and deleted within a maximum period of 30 days.
● Contact data: The contact information you provide to request information or make an inquiry will be retained for the time necessary to address your request and for an additional period of 1 year for follow-up purposes.

Cookie Information: The cookies we use on our website will be stored on your device for as long as your browser settings determine. You can find more information about the cookies we use and how to manage them in our Cookie Policy (URL).

¿Cómo y dónde se almacenan sus datos?

Your data is stored on secure servers located in the European Union. Data will not be shared with third parties unless there is a legal obligation to do so or you have given your express consent.

WHAT ARE YOUR RIGHTS REGARDING THE USE OF YOUR DATA?

Anyone has the right to obtain confirmation as to whether or not ART AND CHI is processing personal data that concerns them.

Interested persons have the right to:

● Request access to personal data relating to the data subject.
● Request rectification or deletion.
● Request erasure.
● Request restriction of processing.
● Object to processing.
● Request data portability.

If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority through its website: https://www.aepd.es/es

To exercise these rights, you can write to contacto@artandchi.com

 

ACCIONES DE REMARKETING: GOOGLE ADS

 

This website uses Google Ads, Google's advertising platform, to display ads to users interested in our products or services. Google Ads allows us to create campaigns and ads segmented by various criteria, such as location, demographics, interests, and user online behavior.

What type of data does Google Ads collect?

Google Ads may collect the following types of data:

● Contact information: Name, contact@artandchi.com address (if provided in the registration form).
● Demographic data: Age, gender, location (country, city).
● Interests: Topics the user is interested in, based on their activity on Google and across the web.
● Online behavior: Web pages visited, ads clicked, interactions with our ads.

How is data collected by Google Ads used?

The data collected by Google Ads is used for the following purposes:

● Show relevant ads: Show users more relevant ads based on their interests and online behavior.
● Measure campaign performance: Analyze the performance of our advertising campaigns and optimize them for better results.

How can I control the data Google Ads collects?

You can control the data collected by Google Ads by visiting the Google Ads Settings webpage (https://adssettings.google.com/) and selecting the data settings you want to apply.

META - FACEBOOK ADS

Introduction

This website uses Meta (Facebook) tracking pixels to collect data about users who interact with our advertising campaigns. This information allows us to generate leads, offer a personalized experience, and improve the performance of our campaigns.

¿Qué son los píxeles de seguimiento de Meta (Facebook)?

Meta (Facebook) tracking pixels are small images placed on our web pages that allow us to collect data about people who click on our ads or interact with our content. This data is stored on Meta (Facebook) and can be used to create custom audiences, optimize our ad targeting, and measure the performance of our campaigns.

What type of data do Meta (Facebook) tracking pixels collect?

Meta (Facebook) tracking pixels may collect the following types of data:

● Contact information: Name, contact@artandchi.com address, phone number (optional).
● Demographic data: Age, gender, location (country, city).
● Interests: Topics the user is interested in, based on their activity on Meta (Facebook) and the web.
● Online behavior: Websites visited, ads clicked, interactions with our campaigns.

¿Cómo se utilizan los datos recopilados por los píxeles de seguimiento de Meta (Facebook)?

The data collected by Meta (Facebook) tracking pixels is used for the following purposes:

● Generate leads: Use data to identify and contact potential customers interested in our products or services.
● Provide a personalized experience: Show users more relevant ads and content based on their interests and online behavior.
● Measure the performance of our campaigns: Analyze the performance of our advertising campaigns and optimize them for better results.

How can I control the data collected by Meta (Facebook) tracking pixels?

You can control the data collected by Meta (Facebook) tracking pixels by visiting the Meta (Facebook) Ad Settings webpage (https://es-la.facebook.com/business/help/804356493298632) and selecting the data settings you want to apply.

How can I learn more about Meta (Facebook) tracking pixels?

For more information about Meta (Facebook) tracking pixels, you can visit the Meta (Facebook) developer website (https://developers.facebook.com/) or contact Meta (Facebook) directly.

In compliance with current data protection regulations, we inform you that:

● Personal data collected through Meta (Facebook) tracking pixels is processed anonymously and aggregated and is not used to identify specific individuals.
● Personal data collected through Meta (Facebook) tracking pixels is stored on Meta (Facebook) servers located in the United States. Meta (Facebook) is certified under the EU-US Privacy Shield, which means it complies with the data protection requirements set by the European Union and the United States.

NOTIFICACIÓN Y DECLARACIÓN DE BRECHAS

Security Notification and Breach Declaration